Terms & Conditions
Last Updated: September 11, 2026
Welcome to Raksh Om Jewellery. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using the website or placing an order.
1. Use of Website
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.
You must not use the website in any way that may damage, disable, overburden, or interfere with its normal operation.
2. Products and Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.
However, slight variations in product colour, appearance, size, or finish may occur due to photography, lighting, screen settings, or manufacturing processes.
3. Product Availability
All products are subject to availability.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
If an ordered product becomes unavailable, the order may be cancelled and any applicable payment may be handled according to the applicable refund policy.
4. Prices
Product prices displayed on the website may be changed at any time without prior notice.
Any applicable taxes, shipping charges, or other additional costs will be communicated or displayed where applicable.
5. Orders
Placing an order constitutes a request to purchase the selected product.
We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, payment issues, incorrect information, suspected fraudulent activity, or other legitimate reasons.
6. Payment
Customers are responsible for providing accurate payment and order information.
Orders may be processed only after successful payment confirmation, where advance payment is required.
We are not responsible for delays caused by payment gateway failures, banking issues, or other third-party payment services.
7. Jewellery Care
Jewellery should be handled and stored with appropriate care.
Exposure to chemicals, perfumes, cosmetics, moisture, excessive heat, or rough handling may affect the appearance or condition of jewellery.
Customers are responsible for following appropriate jewellery-care practices.
8. Customized Products
Customized or specially made jewellery may be subject to different processing, cancellation, return, or refund conditions.
Once customization or production has started, cancellation or modification may not be possible.
9. Shipping and Delivery
Delivery timelines are estimates and may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond reasonable control.
For complete details, customers should refer to the applicable Shipping Policy.
10. Returns and Refunds
Returns, exchanges, and refunds are subject to the applicable Return & Refund Policy.
Certain products, including customized or specially made jewellery, may not be eligible for return or exchange unless otherwise specified.
11. Intellectual Property
All website content, including product images, text, logos, graphics, designs, and other materials, is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without appropriate authorization.
12. Prohibited Activities
Users must not:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Introduce malicious software, viruses, or harmful code.
- Copy or misuse website content.
- Engage in fraudulent or misleading activities.
- Interfere with the security or operation of the website.
13. Third-Party Services
The website may use third-party services such as payment gateways, delivery providers, analytics services, or other external technologies.
The use of such services may be subject to the respective third parties' terms and policies.
14. Limitation of Liability
To the extent permitted by applicable law, Raksh Om Jewellery shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
We are also not responsible for circumstances beyond our reasonable control.
15. Privacy
The collection and use of customer information are governed by our Privacy Policy.
By using the website, you acknowledge that you have read and understood the applicable privacy practices.
16. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will become effective when the updated terms are published on the website.
Customers are encouraged to review these terms periodically.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts as applicable.
18. Acceptance of Terms
By accessing or using the website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, you should discontinue use of the website.