Shipping Policy

Last Updated: September 11, 2026

At Raksh Om Jewellery, we aim to provide a smooth and reliable delivery experience for all our customers. Please read the following shipping terms before placing an order.

1. Order Processing

All orders are processed after the order has been successfully confirmed.

Orders may require additional processing time depending on product availability, customization, verification, or other circumstances.

Customized or specially made jewellery may require additional processing time.

2. Shipping Time

Once an order has been processed and dispatched, delivery time may vary depending on the delivery location, courier service, weather conditions, public holidays, and other unforeseen circumstances.

Estimated delivery timelines are provided for guidance only and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the order or checkout process.

Shipping charges may vary depending on the delivery location, order value, product type, weight, or other applicable factors.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

Raksh Om Jewellery will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate delivery information provided by the customer.

5. Order Tracking

Where tracking facilities are available, customers may receive shipment tracking information after the order has been dispatched.

Tracking information may take some time to become active after dispatch.

6. Delayed Deliveries

Delivery may be delayed due to circumstances beyond our reasonable control, including adverse weather, natural disasters, transportation issues, public holidays, courier delays, strikes, technical issues, or other unforeseen events.

Such delays do not automatically qualify an order for cancellation or refund.

7. Damaged Packages

Customers are advised to carefully inspect the package at the time of delivery.

If the package appears damaged, tampered with, or opened, customers should document the condition of the package and follow the applicable return or replacement procedure.

8. Undelivered or Returned Shipments

If an order cannot be delivered because of an incorrect address, repeated delivery attempts, refusal to accept the package, or the customer's unavailability, the shipment may be returned to the sender.

Additional shipping charges may apply if the order needs to be shipped again.

9. International Shipping

International shipping, where available, may be subject to additional delivery charges, customs duties, taxes, import fees, or other charges imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated.

10. Changes to Shipping Policy

Raksh Om Jewellery reserves the right to modify or update this Shipping Policy at any time.

Any changes will be reflected on this page with an updated "Last Updated" date.

11. Acceptance of This Policy

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.